The healthcare sector has undergone a significant digital transformation in recent years, with doctor appointment apps gaining immense popularity. Zocdoc, a renowned platform, allows users to find doctors, schedule appointments, and even conduct virtual consultations.
If you’re considering building a doctor appointment app like Zocdoc, understanding the key steps, required technologies, market trends, and potential costs is crucial.
Doctor appointment apps like Zocdoc are reshaping the way patients interact with healthcare providers. These platforms offer patients the ability to book appointments, check doctor availability, read reviews, and often consult remotely.
The need for such services has surged due to the COVID-19 pandemic, increased smartphone usage, and the overall shift toward telemedicine. As a result, healthcare providers and technology startups alike are rushing to create their own doctor booking systems.
This article will provide a comprehensive guide on how to create a doctor app, the best tech stack, competitor analysis, and other essential aspects to consider.
What is Zocdoc?
Zocdoc is an online healthcare marketplace that allows users to find and book medical appointments with a wide range of specialists. The platform simplifies the process by offering features such as:
- Search functionality based on specialties, location, and insurance coverage.
- Patient reviews and ratings for doctors.
- Availability of in-person or telehealth appointments.
- Integration of payment options for easy transaction processing.
- Real-time appointment booking and reminders.
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Why invest in a Doctor Appointment App Like Zocdoc in 2025?
Digital healthcare solutions are expected to continue to grow in demand by 2025. When booking an appointment with a doctor, patients look for convenience, speed, and transparency. Real-time appointment booking, doctor availability, and telehealth features offered by apps like Zocdoc have revolutionized how people access healthcare services.
We should build a Zocdoc-like app by 2025 for the following reasons:
1. Growing Market Demand
By 2030, the global telehealth market is expected to reach $455.3 billion, growing at a CAGR of 24%. A growing preference for digital healthcare solutions, including appointment apps, is driving this growth.
2. Changing Patient Expectations:
Digital experiences are now expected to be seamless for patients. There are over 67% of patients who prefer online booking, and 40% of appointments are booked after business hours, highlighting the need for 24/7 availability.
3. Operational Efficiency for Clinics
Doctor appointment apps streamline workflows, reduce administrative errors, and optimize resource allocation. Automation of reminders and reducing no-shows can reduce costs for clinics.
4. Revenue Opportunities
Online scheduling can increase patient acquisition by 26%, as it simplifies the booking process and improves patient satisfaction. Monetization strategies (discussed below) further enhance revenue potential.
Read Also: Complete Guide to Doctor Appointment App Development
Top Healthcare Platforms for Online Doctor Appointments
1. HealthTap (Founded in 2010)
HealthTap provides instant access to doctors through live video consultations, allowing patients to receive immediate medical advice without needing to leave home.
The platform also offers a vast library of health information and resources for users. It aims to make healthcare more accessible and efficient, with a focus on virtual care and support for both routine and urgent medical needs.
2. Practo (Founded in 2008)
Practo is a popular doctor consultation app that allows users to book appointments and consult doctors remotely. It offers a comprehensive healthcare ecosystem, including online doctor consultations, appointment scheduling, prescription management, and diagnostic bookings.
The app helps users find trusted healthcare professionals, track their health records, and manage various aspects of their healthcare journey, making healthcare more convenient and efficient.
Features:
- Doctor search and appointment booking
- Online consultations (video and chat)
- Health articles and information
- Medication delivery
Availability: Available as a mobile app and a website.
3. Amwell (Founded in 2006)
Amwell specializes in telemedicine and virtual healthcare services, providing a platform for patients to consult doctors, therapists, and other healthcare professionals through video calls.
Amwell connects individuals with healthcare providers, allowing them to receive medical advice for a wide range of health conditions without the need for in-person visits. The platform focuses on enhancing access to care, particularly for those in remote or underserved areas.
4. DocASAP (Founded in 2012)
DocASAP offers an easy-to-use platform for booking doctor appointments, similar to Zocdoc, helping patients schedule appointments with healthcare providers quickly and conveniently.
The app allows users to search for doctors based on location, specialty, and availability, making the appointment process more efficient. DocASAP also enables users to access virtual care options, ensuring that patients can get the care they need, when they need it.
5. Doctolib (Founded in 2013)
Doctolib is a well-known doctor booking platform in Europe that connects patients with doctors for both in-person and telemedicine consultations. The app allows users to easily find and book appointments with healthcare providers in various specialties, while also offering features for video consultations.
Doctolib has become one of Europe’s most popular healthcare platforms, streamlining the process of finding and seeing doctors while reducing administrative burdens for healthcare providers.
Understanding the features and strengths of these alternatives can help you shape your own doctor appointment app, incorporating the best practices while offering a unique value proposition.
6. MFine (Founded in 2017)
MFine is a Bangalore-based digital health platform that enables users to consult with doctors from leading hospitals through instant chat or video consultations. It partners with top hospitals instead of individual practitioners, ensuring quality healthcare delivery through its AI-driven system. MFine supports online doctor consultations, lab test bookings, health packages, and chronic condition management.
MFine saw a rise in usage during the COVID-19 pandemic and has served millions of users across India. It has raised over $75 million in funding and reported over 3 million consultations in a year.
Features:
- AI-powered health assessments
- Instant video consultations with specialists
- Lab test bookings and home sample collection
- Digital prescriptions and health record management
- Chronic care and corporate health services
Availability: Available as a mobile app on iOS and Android.
Market Stats & Revenue:
- Over 3 million consultations annually
- Backed by major investors including SBI Investment and Heritas Capital
- MFine’s valuation crossed $250 million in 2021
7. Q UP (Founded in 2014)
Q UP is an Indian health tech startup that offers a doctor appointment scheduling and queue management platform for clinics and hospitals. It streamlines the patient flow process, enabling users to find doctors, book appointments, and receive digital tokens to reduce wait times. The platform supports both in-person and virtual consultations.
Q UP is widely used in tier 2 and tier 3 cities, focusing on improving healthcare accessibility through its cloud-based system. It partners with thousands of clinics and practitioners, enhancing clinic efficiency and patient experience.
Features:
- Digital appointment scheduling
- Real-time queue and token management
- Video consultations and follow-up reminders
- Clinic branding and patient feedback tools
- EMR integration for doctors
Availability: Available as a mobile app and a web platform for clinics and patients.
Market Stats & Revenue:
- Serves over 5,000+ clinics and hospitals across India
- Estimated to process over 1 million appointments annually
- Strong presence in semi-urban and rural markets
8. Zocdoc (Founded in 2007)
Zocdoc is a US-based healthcare platform that allows patients to find nearby doctors, read reviews, and book appointments online. It offers a seamless booking experience for both in-person and virtual visits. The platform is especially popular in metropolitan areas and covers a wide range of specialties, making it easier for patients to access timely healthcare services.
Zocdoc’s mission is to make healthcare more transparent, accessible, and convenient. With millions of users and thousands of participating providers, it’s a trusted name in the U.S. telehealth and scheduling space.
Features:
- Real-time doctor availability and online booking
- Verified patient reviews and ratings
- Telehealth appointments (video)
- Insurance filter to find in-network doctors
- Appointment reminders and patient portal access
Availability: Available as a mobile app (iOS and Android) and a web platform.
Market Stats & Revenue:
- Over 6 million monthly users
- Operates in all 50 U.S. states
- Estimated annual revenue exceeds $150 million
- Raised over $375 million in funding
Read more: Top Zocdoc Alternatives to Get New Patients
Key Steps to Build a Doctor Appointment App Like Zocdoc
Building a doctor appointment app involves several stages, from planning and design to development and launch. Here’s a detailed breakdown of the key steps to follow:
1. Define the App’s Purpose and Features
Start by outlining the core features and functionalities your app will offer. Here are some essential features to include:
- User Profile Management: Patients and doctors should have customizable profiles, with doctors displaying specialties, certifications, and availability.
- Appointment Scheduling: A real-time scheduling system where users can view available slots and book appointments.
- Search Filters: Allow users to filter doctors based on specialties, ratings, location, language, and availability.
- Ratings and Reviews: Let patients leave feedback on doctors to help others make informed decisions.
- In-App Payments: Integration with payment gateways for seamless transactions.
- Telemedicine Integration: Facilitate remote consultations with video call functionality.
- Notifications and Reminders: Keep users informed about upcoming appointments or cancellations.
- Insurance Integration: Offer a way to filter doctors who accept specific insurance plans.
2. Create a User-Centric Design
The design of your doctor appointment app should prioritize ease of use. Both the patient and doctor interfaces must be simple, intuitive, and visually appealing. Use wireframing tools to create prototypes and gather feedback from potential users.
3. Choose the Right Tech Stack
The technology stack is a crucial part of building your doctor app. For a seamless user experience, you need to choose technologies that support scalability, security, and performance. Here’s a recommended tech stack:
- Frontend Development:
- iOS: Swift
- Android: Kotlin
- Web: React, Angular, or Vue.js for responsive design
- Backend Development:
- Node.js or Python (Django or Flask)
- Cloud Services: AWS, Google Cloud, or Microsoft Azure for hosting and data storage
- Database:
- PostgreSQL or MySQL for relational databases
- MongoDB for NoSQL, depending on the app’s requirements
- Payment Integration:
- Stripe, PayPal, or Braintree for processing in-app payments
- Video Consultation:
- Twilio or Agora for real-time video communication
4. Develop the App
The development stage involves both the frontend and backend of your doctor app. Focus on:
- UI/UX design: Ensure the app has an intuitive interface.
- Appointment System: Integrate an advanced booking system that reflects real-time availability.
- Data Security: Since the app deals with sensitive medical data, implement HIPAA-compliant security measures.
5. Test the App
Before launching, rigorously test the app to ensure that all features work as expected. Perform functional, usability, and security testing to avoid potential errors. You should also test for scalability to handle an increasing number of users.
6. Launch and Market the App
Once the app is tested and ready, it’s time for launch. Make sure your marketing plan includes strategies to reach your target audience. Utilize social media, paid advertising, and partnerships with healthcare providers to promote the app.
7. Post-Launch Updates and Support
Post-launch, continue monitoring the app’s performance and user feedback. Regularly update the app to improve features, fix bugs, and introduce new functionalities. Offer customer support to resolve any issues users face.
Key Features of Doctor App like- Zocdoc
A successful doctor appointment app must cater to both patients and healthcare professionals. Here’s a breakdown of must-have features for each:
1. User Registration and Authentication
Develop an app like Zocdoc that allows users to create accounts and authenticate their identities. This involves creating secure and easy-to-use registration and login processes, including password management, email verification, and other features.
2. Doctor Profiles Search and Browse
Make an app like Zocdoc that helps users locate doctors using specific criteria increases when implementing an efficient search based on their availability.
3. Book an appointment
The Zocdoc app Android or iOS enables users to book appointments with doctors. Implementing a user-friendly UI that allows users to view available time slots and select their preferred doctors is important.
4. Real-time Availability
Users want to see doctors’ real-time availability. Integrating the app with the doctors’ calendars and scheduling systems and ensuring that it accurately reflects availability is important.
5. Reviews and Ratings
By allowing users to rate and review doctors, you can build trust. It will help other users make informed decisions.
6. Reminders and Notifications
Hire iPhone or Android app development services providers to install this feature so users can stay informed of upcoming events, availability changes, and important updates.
7. Secure Payment Integration
It is important to allow users to pay securely for appointments booked within your app. Integration with payment gateways and compliance with security standards, such as PCI-DSS, can impact costs.
8. Electronic Medical Records Integration (EMR)
Integrating EMR systems allows doctors access to patient medical records, allowing them to make informed decisions. To do this, you must be familiar with and work closely with the various EMR systems.
9. Location-based Services
Develop a healthcare app that allows users to search for nearby doctors using their current location. Integrating geolocation and mapping services such as Google Maps can add complexity to a Zocdoc clone app and impact its development costs.
10. Analysis and Reporting
Data on app usage, appointments, and other metrics can be collected to provide useful insights into the telehealth app like Zocdoc. To implement analytics and reporting, you must set up tracking mechanisms and create intuitive dashboards and reports.
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Key Benefits of Doctor Appointment App:
- Convenience
Patients can easily find and book appointments without waiting on hold or leaving their homes. This simplifies the process of seeking care, saving time and reducing frustration for busy individuals managing healthcare schedules.
- 24/7 Accessibility
Many apps offer round-the-clock appointment scheduling, ensuring that patients can book appointments at any time, regardless of working hours. This accessibility allows individuals to receive care when it fits their personal schedule, reducing barriers to timely healthcare.
- Transparency
With detailed doctor profiles, including specialties, qualifications, and patient reviews, patients can make well-informed decisions about their healthcare providers. This transparency helps build trust and ensures patients select the right professional for their needs.
- Telemedicine Integration
With the growing demand for virtual consultations, doctor apps integrate video consultations, enabling patients to receive high-quality care remotely. This feature increases accessibility to healthcare, especially for those in remote locations or with mobility issues.
- Appointment Reminders
Doctor apps send automated reminders to patients about upcoming appointments, reducing the likelihood of missed visits. This improves appointment adherence and helps maintain the continuity of care for patients.
- Patient History Management
Doctor apps allow patients to store their medical history, prescriptions, and test results in one place. This enables healthcare providers to offer personalized care based on accurate, up-to-date information, improving diagnosis and treatment.
Learn more: Benefits of Doctor Appointment App Development
Cost to Build a Doctor Appointment App Like Zocdoc
The cost of building an app like Zocdoc can vary based on several factors, such as the complexity of features, the geographical location of the development team, and the technology stack used. Here’s a general cost breakdown:
| Cost Breakdown | Estimated Cost |
| Basic App Development | $30,000 – $50,000 |
| Advanced Features | $50,000 – $100,000+ |
| Maintenance and Updates | $5,000 – $15,000 per year |
Regional Cost Breakdown
| Region | Average Cost Per Hour |
| North America | $150 – $250 per hour |
| Eastern Europe | $40 – $100 per hour |
| Asia | $25 – $50 per hour |
Monetization Strategies for Doctor Appointment App
1. Subscription Models
- Zocdoc’s Approach: Doctors pay 250–250–500/month for profile visibility and booking management.
- Tiered Plans:
- Basic: $50/month (profile + 20 bookings).
- Premium: $200/month (analytics, EHR integration, priority support).
2. Commission Per Booking
- Charge 10–20% fees on each appointment (e.g., Practo uses this model).
- Ideal for apps targeting high-demand specialties like dermatology or psychiatry.
3. In-App Advertising
- Partner with pharma brands, insurance firms, or wellness apps.
- Example: Display targeted ads for allergy meds during spring to ENT patients.
4. Freemium Features
- Free: Basic booking and reviews.
- Premium ($10/user/month): AI symptom checks, same-day appointments, or wellness plans.
5. Data Licensing
- Anonymized data (e.g., regional flu trends) sold to research institutes or public health agencies.
- Note: Ensure explicit user consent and HIPAA compliance.
6. White-Label Solutions
- License your app’s tech to hospitals or clinics for 20,000–20,000–100,000/year.
- Example: Mayo Clinic’s custom app for its network.
Tech Stack for Zocdoc Mobile App Development
To replicate Zocdoc’s features and performance, you need to use a robust and scalable tech stack. Key technologies used for building doctor apps like Zocdoc include:
- Frontend (Mobile & Web):
- iOS: Swift
- Android: Kotlin
- Web: React.js or Angular
- Backend:
- Server: Node.js or Django (Python)
- Database: MySQL, PostgreSQL, MongoDB
- Cloud: AWS or Google Cloud for hosting
- Real-Time Communication:
- Video Consultations: Twilio or Agora
- Payment Gateway:
- Stripe or PayPal for processing payments
- Push Notifications:
- Firebase for real-time push notifications
Conclusion
Doctor appointment app development like Zocdoc involves a comprehensive approach that includes planning, design, development, testing, and marketing. By focusing on user needs, leveraging the right technology stack, and offering features like telemedicine integration and easy appointment scheduling, you can create a successful healthcare app.
It’s important to stay up-to-date with the latest market trends and competitor offerings to ensure your app stands out in the competitive healthcare space.
FAQ
Q1. How can you build your doctor appointment app to be trustworthy?
Answer: To build trust, ensure robust data security by following HIPAA compliance standards, integrate reliable doctor reviews, and provide transparent information about doctors’ credentials. Having a professional, easy-to-navigate design also fosters trust.
Q2. How to build a doctor app like ZocDoc for Android and iOS?
Answer: You’ll need to develop separate apps for Android (using Kotlin) and iOS (using Swift). Alternatively, you can use cross-platform frameworks like Flutter or React Native to develop both apps simultaneously.
Q3. Who invested in ZocDoc?
Answer: ZocDoc has received funding from prominent investors, including Andreessen Horowitz, DST Global, and others.
Q4. How long does it take to build a doctor app like ZocDoc?
Answer: The development of a doctor appointment app like ZocDoc typically takes between 6 to 12 months, depending on the complexity of features and the development team’s capacity.
Q5. What makes Zocdoc successful in the healthcare app industry?
Answer: Its user-friendly interface, verified doctor profiles, real-time booking system, and emphasis on patient convenience make Zocdoc stand out from its competitors.
Q6. What features should be included in a doctor appointment app?
Answer: An essential feature of the app is user profile management, appointment scheduling, search filters, ratings and reviews, in-app payments, telemedicine integration, notifications, and insurance integration.
Q7: What tech stack is recommended for building a doctor appointment app?
Answer: A recommended tech stack includes Swift for iOS, Kotlin for Android, Node.js or Python for backend, PostgreSQL or MySQL for databases, and Twilio or Agora for video consultations.
Q8: How Do Doctor Appointment Apps Work?
Answer: The Doctor Appointment app lets patients book consultations, receive prescriptions, and manage their health records—streamlining healthcare access for both patients and doctors.